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BC Hydro along North Westside Road

This page started because BC Hydro left Westside Road at Westshore Estates without power for 3 days.

This page has everything to do with BC Hydro along North Westside Road including power outages, transmission lines, Wood Lake substation, Vernon substation, Armstrong substation, the OKIB reserve which is what Jim Edgson (COW director) called Federal land, submarine cable across Okanagan Lake, the cost of hydro poles, and who pays for the poles, etc.

Did you know that Westside Road power from Westshore Estates to the Kelowna end comes across under Okanagan Lake from Winfield at Lake Okanagan Resort via a submarine cable.  There are now about 4 submarine cables coming across the Lake now, one being the old one and the others put in about 2010 before the Vancouver Olympics.

Sometimes Winfield's power is out from Bottom Wood Lake Road somewhere there all the way to Westshore Estates.  Pinecrest Road at Westshore Estates is the only road besides the OKIB reserve who's power comes from the Vernon end across the OKIB reserve.

The posts on this page are in date order.

You can even make a comment to post here. (Sorry the comment form does not work right now)

LAST UPDATE July 16, 2017

Click on your refresh button in the top menu, to be sure you see any updates.

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List of Power Outages (BC Hydro)

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WESTSIDE ROAD POWER OUTAGES

July 15, 2017 outage 7:20am - 12:39am (5 hrs 19 mins)

June 24, 2017 power outage 5:55am until 7:42am (1 hr 47 mins)

May 27, 2017 power outage at Valley of the Sun only, because tree fell on the line (Firwood at Alpine)

May 23 - 24th 2017 power was out for about 23 hours due to windstorm

May 4, 2017 Planned power outage for upgrades 6am - 6pm

Missed marking down a power outage here I think

August 21st to 22nd, 2016 from 8pm - 6:50pm (23 hrs)

August 12, 2016 7:25pm until can't remember but it wasn't long we don't think.

May 4, 2016 power was out from 6:57 p.m. until 10:11 p.m.

November 17 to Nov 18, 2015 power was out from 10:08pm - 4:05am

The power was out summer of 2015 (approx July 20, 2015) due to the Wildfire at Shelter Cove, but we forgot to mark it down here.  The hydro line was burnt due to the wildfire.  The power was out for a week or so.  Near the end of the power outage, BC Hydro set up a portable power generator at Westshore Estates, and rotated the power off and on so that three different parts of the area would get power every 18 hours for 6 hours.

June 30, 2015 power was out from 10:56pm until 11:25am

June 29, 2015 power was out from 9:01pm until 11:18pm

August 3, 2014 from 6:46am - approx. 9:10am

July 17, 2014 power went out for about 1 minute at 12:24am

June 18, 2014 9:58am - 5:37pm (7 hours 39 minutes) - Pole fell over

June 20, 2013 2:29am - 6:41pm (16 hours 12 minutes) - Bird contacting wires

June 14, 2013 1am - 3:00am BC Hydro's website said that on June 14 power was out from 12:55am - 4:10 am (so power was out for 3 hours 15 minutes)

June 11, 2013 5:30pm - 3:30am at Valley of the Sun and at Killiney Beach their power didn't come back on until 6:30am - (10 hours and 13 hours) - underground cable broke (11 hours 20 minutes BC Hydro's website said)

August 6th and 7th, 2011 2:00am - 6:30am and longer (at least 4 1/2 hours)

Saturday - Sunday, Feb 12-13, 2011 night the power went out sometime about 10:30pm or so due to a tree blown over onto the line, not positive the exact time because we were not home, but from about midnight until at least 4:30am we know the power was not on.  The power was back on at Valley of the Sun at 11am, but not sure what time it came on at.  Westshore didn't get power till 2:30pm Sunday from about 11pm Saturday (at least 6 hours at Valley of the Sun and 15 hours at Westshore)

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July 15, 2017 outage 7:20am - 12:39am


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June 24, 2017 power outage 5:55am until 7:42am

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In the dark
Vernon Morning Star - Jun 7th, 2017 - Letters / Opinion

After the May 23/24 electrical outage on Westside Road, I was asked by some residents why it took so long to restore power?

I responded that it could be because of higher priorities or difficult terrain. So I compiled outage information in chronological order from the B.C. Hydro website for the outages in our general area.

The Westside Road outage (under the name Lake Country) was the third outage reported after 5 p.m. and had the second highest number of customers affected, but took the longest time to restore.

I have to commend the crews that tackled this high number of outages (37), but I also have to question how the priorities are established. There may be extenuating circumstances, but we are left to guess what those might be as there is little or no information supplied in that regard.

On the surface, it simply appears that we got the short end of the stick and attempts to contact B.C. Hydro have failed.

John Coutts
North Westside

Source: http://www.vernonmorningstar.com/opinion/in-the-dark/

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May 27, 2017 North Westside Fire Rescue arrived at Valley of the Sun about 10:15pmish

Apparently a tree fell across the wire on Firwood Road near Alpine Road at Valley of the Sun.  North Westside Fire Rescue blocked the road both sides of the tree and as North Westside Fire Rescue was attending, they watched the transformer blow up and a tree started on fire a bit.  BC Hydro showed up and turned the power off to most of Valley of the Sun and then fixed the line. The power was back on approx. 1:40am

Thank you Graham from Killiney Beach, for attending, and telling us what was wrong, so we could report, unlike Dalton the Dolt whom was being a real jerk to us trying to get a report from the rollover at Ewings Landing.

After being up all night with the commotion in the subdivision, it sure was awful nice that just before 9am Roy and Jean Lysholt let their dog out to bark its head off to wake me up!!!

Lysholt's have no respect for people!!!  Really don't know how Lysholts could sleep through all that noise of sirens and big hydro trucks driving in and out of Valley of the Sun.

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Don't forget planned power outage May 4, 2017 from 6am until 6pm

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BC Hydro offers help to Westside residents with higher than normal bills
by Alistair Waters - Kelowna Capital News - Jan 10, 2017

Both BC Hydro and Fortis have both reported record power usage this wee— Image Credit: Pixabay

BC Hydro has announced a special plan to let Westside residential customers spread out the big power bills they racked due to the recent colder-than-usual weather over a six-months period.

The 2016/2017 Winter Payment Plan option is BC Hydro's way of helping customers deal with higher than normal electricity bills they are likely to see between now and the end of March, says the company.

“Given the unusually cold weather, we anticipate that many of our customers will receive higher than normal bills,” said Jessica McDonald, president and CEO of BC Hydro.

“We recognize that some customers may need the option to manage the costs over a longer period of time. This program allows them to do that.”

The extra time to pay will only affect residents living in Westside and on the west side of Okanagan Lake, as residential electricity in Kelonwa and on the east side of the lake is provided by FortisBC.

With the colder than average temperatures this season, BC Hydro is seeing electricity consumption reach record levels.

On Jan. 3, it reported that a 10-year record was broken for peak electricity demand.

The special payment plan provides residential customers with the option to spread out payments of winter bills over a six-month period. The winter billing period runs from Dec. 1, 2016 to Mar. 31, 2017.

Customers who want to participate in the 2016/2017 Winter Payment Plan can call BC Hydro’s customer service team at 1-800-BCHYDRO (1-800 224 9376) for more details and to enrol

Source: http://www.kelownacapnews.com/news/410253135.html

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Planned Hydro Outage Affects North Westside Water Users

Customers of three Regional District of Central Okanagan water systems may want to prepare for a planned electricity outage next week.

BC Hydro says the outage will last from 6:00 am to approximately 6:00 pm on Wednesday, December 7th affecting more than 1,350 customers along Westside Road. The outage, subject to cancellation due to weather or other circumstances, is needed to make improvements to the distribution system.

The outage will impact operation of the Regional District’s Killiney Beach, Westshore Estates and Upper Fintry-Shalal Road-Valley of the Sun water systems.

Communications Officer Bruce Smith says, “With the planned, extended outage, we encourage our more than 600 customers on these systems, to conserve water: only using water when needed. If possible, they should avoid doing laundry and running dishwashers during the outage, as these appliances use large amounts of water.” He adds, “Given the advance notice, customers should stockpile some additional water for household use during the outage by filling their bathtub or adding additional water for drinking.”

Another reason for residents to conserve water during this period is that should any of the three systems run out of water, the Regional District will have to put out a Precautionary Water Quality Advisory until staff can flush the system and conduct bacterial and chlorine residual testing, which could take several days. Smith says, “We hope to avoid this by encouraging our customers to use water sparingly. We’ll be monitoring our systems throughout the day and will let residents know if any advisory is required.”

Interior Health advises that the draining of a reservoir can result in sediments being drawn into the distribution system and if any microorganisms have settled out into the sediments, they can be released at that time. There have been a number of cases where water systems have had positive lab reports when their reservoir was unintentionally drained due to a power outage, main break, or pump failure.

It says the loss of pressure can result in contaminant intrusion into the water distribution lines through cracks and leaks. This could put any individuals that consume the water at increased risk of gastrointestinal illness, particularly if the lines are close to septic discharges. This risk has been discussed in the Environmental Protection Association paper on the Potential for Health Risks from Intrusion of Contaminants into the Distribution System from Pressure Transients.

Smith says, “Depending on the location of a customer on a system, some receive water directly from the pressurized pipe on their street, while others get their water from the reservoir. When power is off for an extended period, system pumps can’t operate and users connected directly to pressurized pipes lose water shortly after the electrical outage, depending on where they are located within the system. Those connected directly to a reservoir will continue to get water until the reservoir supply is depleted.”

“Once electricity is restored and all pumps are working again,” Smith says “users directly connected to the pressure pipes will receive water fairly quickly once the system’s pressure returns. Those fed from reservoirs will take longer to get water service as it takes time to refill and replenish the reservoirs. If your water is cloudy please run the cold water tap until it clears.”

Affected customers can find information from BC Hydro on ‘Prepare Your Home for An Outage’ and ‘What to Do During an Outage, from Safety to Kids to Food’. Visit bchydro.com/outages or bchydro.com/mobile for the most up-to-date information on the outage and the estimated time for electricity restoration.

The Regional District operates and maintains water systems serving just over 900 properties in the following areas: Falcon Ridge, Killiney Beach, Sunset Ranch, Star Place/Dietrich, Westshore and Upper Fintry - Shalal Road - Valley of the Sun.

For information visit regionaldistrict.com/water or contact RDCO Environmental Services at engineer "at" cord.bc.ca or 250-469-6241. To subscribe online for Regional District water quality advisories or alerts by email visit regionaldistrict.com/water.

(November 30, 2016)

Source RDCO's Whats New:  http://www.regionaldistrict.com/whats-new.aspx

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Guess BC Hydro hasn't been reading our Smart Meter and now we have a credit on our bill

How great is that, that we have prepaid BC Hydro since Feb 2016 - Oct 2016 our bill says.  There is a whole list of previous bill dates being credited on this one bill date of Oct 18, 2016.  We called Hydro and they tell us they have only been estimating our bill all this time.  We hung up on BC Hydro after telling them how pissed off we were.  BC Hydro needs to make the small print saying "your bill shows an estimate" a little larger.  We were broke all summer because we were pre-paying our one hydro bill ahead of time, and starved while we paid it.  Fruckers!!!


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ALMOST 23 HOURS WITHOUT POWER AUG 21st to 22nd, 2016 DUE TO TREES DOWN ACROSS WIRES AND BEAR CREEK FOREST FIRE

Power outage first due to down trees on BC Hydro's power lines we think, and then a forest fire started at Bear Creek about 10pm we read on Castanet.  Power went out approx. 8pm August 21, 2016 and didn't come back on until 6:50pm August 22, 2016 due to the fire mostly we think.  The Fire Dept had to give BC Hydro the go ahead to re-energize the lines from what we understand from reading BC Hydro's website.

There were flaggers at LaCasa telling people that Westside Road is only open until you get to Pine Point and then its closed from there to Bear Creek and you couldn't get to Kelowna.  You could get to just past Lake Okanagan Resort.  We were told by the flag person that she was getting her info from Castanet.net about the fire.  There was a sign that said Accident Scene at LaCasa for the flaggers, but there wasn't an accident, it was to do with the road being closed.  Maybe they didn't have the correct sign, but the Accident Scene sign did what they wanted it to do to slow traffic at LaCasa for the flaggers as shown in the photo below.

 

Telus also had a generator going at Valley of the Sun behind that metal box across from the mailboxes.
We wonder what that box is for, is that for Telus's wireless stick or is it for Telus's ADSL high speed internet, or is it for the phone?


 

The generator had a sticker on it that said Telus, and that is how we figure it must be a Telus box.

 

August 21st to 22nd, 2016 Power Outage

 

August 21st and August 22nd Power Outages

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August 12, 2016 Power Outage 7:25pm - ??

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.pdf icon July 14, 2016 Regional District of Central Okanagan Governance and Services Committee Meeting Minutes

Minutes of RDCO Governance and Services Committee meetings are not usually posted to RDCO's website until after the following meeting which would be September 8th.  If the minutes are not posted here yet, you can check RDCO's website to see if they are posted there yet.  If you want a copy of the minutes before then, contact RDCO who will have a copy of the minutes at their office within 7 days after you request a copy of the minutes.  This is in accordance to Local Government Act Procedure Bylaws and Enforcement section 794 (5) and Community Charter Other records to which public access must be provided section 97 (2)

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.mp3 file icon - click here for help with audio July 14, 2016 audio of entire RDCO Governance and Services Committee meeting - .mp3 (145 MB)

Click this Windows Media Audio icon for help with audio files July 14, 2016 audio of RDCO Governance and Services Committee meeting only about Item 5.2 BC Hydro West Kelowna Transmission Project Presentation - .wma (21.5 MB)

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Hydro proposal unpopular
by Roger Knox - Vernon Morning Star - Jun 29, 2016

B.C. Hydro’s plan to potentially install a new secondary transmission line in the North Okanagan to strengthen the transmission network of West Kelowna and Peachland has met with static from Spallumcheen council.

Hydro reps gave a presentation on the West Kelowna transmission project, saying there are three alternatives for the project, and alternative one includes a North Okanagan connection.

A new transmission line would be built on the west side of Okanagan Lake, connecting the Westbank substation to the existing transition line between the Vernon and Valleyview (Kamloops) substations. Options would then include connecting the existing line somewhere between Falkland and Vernon, or bringing the new line into the Vernon substation.

“As alternate one goes through an area that already has commercial, industrial and some residential development, along with our future development that we have planned, I move that we not support it,” said Coun. Christine Fraser.

“This would negatively impact existing and future development.”

Fraser’s motion was unanimously supported although Coun. Andrew Casson was absent.

Source: http://www.vernonmorningstar.com/news/384691451.html

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May 4, 2016 power was out from 6:57 p.m. until 10:11 p.m.


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Power proposal goes before the public
by Staff Writer - Vernon Morning Star - Nov 22, 2015

Vernon area residents have an opportunity to spark discussions and input into a new power line.

B.C. Hydro will build a secondary transmission line to deliver power to West Kelowna and Peachland.

One of the options is to construct a new line north on the west side of Okanagan Lake that connects Westbank substation to the existing transmission line serving Vernon substation.

The public is invited to provide feedback on the project at an open house Monday at the Best Western Vernon Lodge from 5 to 8 p.m.

“The existing line into the area has provided reliable power to the communities for decades,” states B.C. Hydro’s project report.

“The new line will strengthen and reinforce the existing transmission network.”

The Vernon route is one of three options being considered.

An earlier open house in June showed support for the Vernon option.

“Alternative one was perceived as more desirable over other alternatives, as it would create a diversity of transmission sources and wouldn’t be threatened by the same forest fires as the existing line,” reads the consultation summary.

“In the event this alternative is selected, there were requests that B.C. Hydro consider adding a substation to serve the Westside Road area.”


Alternative two is to construct the line from Nicola substation to Westbank substation using a different route than the existing transmission line.

The third alternative, which is the shortest route, is to construct a new submarine transmission cable across Okanagan Lake, connecting the Westbank substation to the Fortis B.C. system.

“A number of participants expressed concern that this alternative could be the most expensive, and would impact rates,” reads the summary.

“One participant also expressed concern that fish habitat may be impacted. A number of participants viewed this alternative as the most desirable, as it will not be threatened by forest fires.”

Source:  http://www.vernonmorningstar.com/news/352352791.html

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New BC Hydro Transmission Line

BC Hydro is planning on installing a secondary transmission line to serve West Kelowna in case their transmission line fails.  Will this second transmission line be coming down Westside Road getting in the way of our great view of the lake?  You may want to attend the meetings to find out and provide input.  It looks like there are 3 options in the map below.  One of the options looks like the hydro transmission line would be coming down Westside Road from Vernon.

Looks like BC Hydro is having meetings in regards to West Kelowna's new proposed transmission line.


page 1 of 2


page 2 of 2

====================

Older map and meeting dates below


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November 17 to Nov 18, 2015 power was out from 10:08pm - 4:05am due to a strong windstorm

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.pdf icon July 27, 2015 Regional District of Central Okanagan Regular Board Meeting Minutes

2. ADDITION OF LATE ITEMS

Emergency Operation Centre - update on the recent Shelter Cove -- Westside Road fire.

8.3 EOC Service through Fire

Chair Given thanked staff for their work at the recent Shelter Cove fire emergency. All staff from the various municipalities work well together and become one cohesive organization. It was noted that staff also carry on their duties at their local
governments during long hours in the Emergency Operation Centre.

The role of the ESS (emergency support service) volunteers and CDART (Canadian Disaster Animal Response Team) was recognized. They worked long hours in this fire emergency. Our electoral area fire department staff on the westside work long hours and saved structures. BC Hydro worked hard bringing in generators to restore power as soon as reasonably possible. It is believed BC Hydro has restored full power today.

Everyone was reminded to subscribe to www.cordemergency.ca to receive regular updates in all emergency situations in the region.

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.mp3 file icon - click here for help with audio July 27, 2015 audio of entire RDCO Board meeting - .mp3 (147 MB)

Click this Windows Media Audio icon for help with audio files July 27, 2015 audio of RDCO Board meeting only about Addition of late Item 8.3 Shelter Cove and Bear Creek Fire Update added to the Agenda  - .wma (311 KB)

Click this Windows Media Audio icon for help with audio files July 27, 2015 audio of RDCO Board meeting only about Item 8.3 Shelter Cove and Bear Creek Fire Update and Hydro  - .wma (8.45 MB)

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The power was out summer of 2015 (for a week or so before July 20, 2015) due to the Wildfire at Shelter Cove, but we forgot to mark it down here.  The hydro line was burnt due to the wildfire.  The power was out for a week or so.  Near the end of the power outage, BC Hydro set up a portable power generator at Westshore Estates, and rotated the power off and on so that three different parts of the area would have power every 18 hours for 6 hours.


July 20, 2015
 


July 23, 2015

Evacuation alert rescinded
Castanet.net - by Carmen Weld | Story: 144844 - Jul 26, 2015
 


Photo: Contributed

After a successful weekend of containing the Shelter Cove fire, the evacuation alert for 70 properties has now been rescinded.

This includes all properties along Westside Road from Denison Road, north to La Casa.

BC Wildfire Service firefighters will continue to monitor and work on the fire.

Favourable weather conditions have continued to help firefighters on the ground as the 560-hectare Shelter Cove fire is now 75 per cent contained.

Fire Information Officer Jordan Turner says BC Wildfire Service crews will continue mopping up hot spots along the fire's perimeter.

“A 21-person sustained action crew from Ontario has also been assigned to this incident,” says Turner. “Their assistance was made possible through the Canadian Interagency Forest Fire Centre, which co-ordinates the mutual sharing of firefighting resources between B.C. and other Canadian jurisdictions.”

For their safety, members of the public are asked to stay out of the fire-affected area as an area restriction has been issued.

Please obey all warning and hazards signs and watch for any firefighters and fire suppression vehicles that are still working in this area.

For a map of the restricted area, please see below.


The BC Wildfire Service is engaging contract crews, industry partners and local fire departments in wildfire suppression and response – given the many high priority wildfires province-wide, resources are ultimately limited.

The Kamloops Fire Centre is always urging caution in the backcountry and asking everyone in the province to refrain from activities that may cause a wildfire.

Human-caused wildfires are preventable and unnecessarily divert firefighting resources from naturally occurring fires.

As always, Central Okanagan residents are encouraged to prepare to be self-sufficient for at least 72 hours.

Please 'Know the Risks', 'Make a Plan' and 'Get a Kit'.

Find out how to prepare your family by visiting the Central Okanagan Emergency Operations Centre website and click on the 'Be Prepared' link.

To report a wildfire or open burning violation, call 1 800 663-5555 toll-free or *5555 on a cell phone.



Source: castanet.net/news/West-Kelowna/144844/Evacuation-alert-rescinded

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So in talking to North Westside Road Director Wayne Carson on July 26, 2015, he stated he doesn't think any of the water systems have a back up generator that doesn't automatically kick in except Valley of the Sun because its a new system.  The Regional District did bring in back up generators for the Killiney Beach and Westshore Estates water systems and they had water after approx. 24 hours.  Lower Fintry is a private system, and we read that because their water system is so old, it is not possible to put a back up generator on their water system, even if they did have a generator.  We are not sure if their water is back running yet or not.  The Estamont water system is also private and they did loose their water for a time, but not for more than 24 hours or so.

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Shelter Cove 75% contained
Castanet.net - by Carmen Weld | Story: 144837 - Jul 26, 2015

Favourable weather conditions have continued to help firefighters on the ground as the 560-hectare Shelter Cove fire is now 75 per cent contained.

Yesterday crews were optimistic weather conditions and boots on the ground would increase their containment numbers and they were right.

The fire is still burning at 560 hectares, but BC Wildfire is now calling it 75 per cent contained and crews will continue to work to increase that containment number today.

There are 96 firefighters on the ground Sunday, along with four helicopters and five pieces of heavy machinery.

Westside Road has reopened as of Friday, and power has been restored to residents north of the fire.

While there has been intermittent rain in Kelowna today already, crews are hoping for further showers.

There is a 60 per cent chance of showers in Kelowna this afternoon, with risk of a thunderstorm and a high of 21 degrees.

Source: castanet.net/news/West-Kelowna/144837/Shelter-Cove-75-contained

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Hahaha GOOD ONE!!  ... This below is from a satire website, so don't think this is true.

Exhausted forest firefighters refuse to sing O Canada for Harper
BY THE LAPINE JULY 26, 2015

CORRECTED VERSION - CORRECTS DAY OF WEEK - B.C. Premier Christy Clark and Prime Minister Stephen Harper talk with firefighters near the scene of a wild fire in West Kelowna, B.C. Thursday, July 23, 2015. THE CANADIAN PRESS/Jonathan Hayward

Harper tries to conduct firefighters but they refuse to sing O Canada for him.
KELOWNA — Prime Minister Stephen Harper is getting slammed on social media for having a group of front-line firefighters pulled out of the smoky hills near this bustling B.C. city so they could pose with him for a patriotic, pre-election picture.

But things didn’t go quite as planned for Harper’s advance team of organizers.

The selected firefighters were so tired and annoyed that they just silently watched Harper as he waved his arms around like a conductor and tried to get them to sing along with him in a rousing chorus of O Canada.

None of the group sang or even hummed along.

And none of them accepted the “Canada’s Better With Harper” t-shirts that the PM’s bodyguards were handing out.

“Shit man, we’d all been out there for 12 hours or so and suddenly we’re hauled out, lined up in a parking lot, left standing for an hour, and then expected to sing O Canada so Harper can get a picture?” front-line firefighter Ted McKinley told local radio station AM 1150.

“That’s complete bullshit. Harper just wanted a picture as quickly as he could get one…he still smelled like garlic from whatever he had for lunch,” said the 37-year-old father of two.

With forest fires just miles away and nearly 200 fires raging across the province, Harper addressed the firefighters briefly saying that “once the dust settles” he would consider assigning a team to see if anything can be done better next time.

Immediately following receiving the silent treatment from the firefighters, Harper over-compensated for the snub by waving wildly for the cameras and singing ‘The Maple Leaf Forever’ as he boarded a helicopter with Premier Clark to return to Kelowna for a scheduled beach-side fundraiser event.

Local news site infonews.com said the blatant politicking using exhausted firefighters was rude, dangerous, egotistical, and pig-headed. The site refused to use Harper’s name in their coverage, referring to him instead as “a man in a blue suit”.

Sue Dunum
Reportering for The Lapine

Source: thelapine.ca/exhausted-forest-firefighters-refuse-to-sing-o-canada-for-harper/

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UPDATED: 4:32 P.M. July 25, 2015

The power has finally been restored at La Casa Resort, but it took far too long according to residents.

BC Hydro said yesterday the power would be restored by 1 p.m. Friday, but it ended up taking until 4 p.m. Saturday. Mora Scott, spokesperson for BC Hydro said they tried to put La Casa on the generator power yesterday, but the load was too heavy to support.

They were able to make repairs to the original system this afternoon and the resort is now back on the grid power.

One full-time resident of the area, Jay Bangay, ended up taking his wife and two dogs to Kelowna, and slept in his pickup truck for four nights.

"We just lost every bit of food we had in the fridges and the freezer," said Bangay. "Since you're not on any evacuation, you can't get assistance from anybody.

"There's people who live out here who are losing everything and spending everything they have to survive."

A medical emergency last night at 3:30 a.m. in the resort was exacerbated by the lack of power as well. A man experienced kidney failure in one of the residences, and the rescue crews had to assist without lights.

"They had to show up in the dark, there was no lights," said Keith Fisher, strata operations manager for La Casa Resort. "They weren't very happy."

Source: castanet.net/news/West-Kelowna/144772/Lights-back-on-at-La-Casa

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ORIGINAL: 1:44 P.M.

Residents at La Casa Resort on Westside Road have gone almost four full days without power – and they are not happy about it.

BC Hydro disconnected electricity to approximately 1,400 residents Monday night once the Shelter Cove wildfire took off, to protect fire crews.

On Thursday, BC Hydro began rotating power to 900 residents along Westside Road, 300 at a time for six-hour periods. But, La Casa was not included in the rotations.

“It’s absolutely ridiculous,” said Robin Shaw, a resident of La Casa. “BC Hydro has to be accountable for the 300 and some residents who have to lose all their meats and food, as well as rental money for people.”

Mora Scott, spokesperson for BC Hydro, said the utility company couldn’t include La Casa in the rotating power service because the demand there is too high.

“The system was reconfigured to provide power to the largest number of customers possible and, unfortunately, the load in the La Casa subdivision was too high for the low-capacity line that serves that area. So, we weren’t able to include them in that rotation,” Scott said. “There’s a heavier load in that area … we did try to pick up that load at one point, and unfortunately it was too much for that line.”

BC Hydro said in a statement Thursday that La Casa Resort would be provided power from diesel generators starting this morning. Shaw said that has yet to happen.

“When I phoned an hour ago (11 a.m.), they said they had no idea when it would be restored.”

Scott said at 1:15 p.m. La Casa would be receiving power from diesel generators “probably in the next few minutes.”

As of 1:45 p.m., that power had yet to be restored.

Shaw said she is speaking on behalf of all 300 residents of the neighbourhood when she says they are frustrated by La Casa being singled out.

“What we have a problem with is that every other residence on Westside Road here has had power but us – it’s just not fair.”

She said people in her neighbourhood have been forced to throw out thousands of dollars worth of meats and other perishable foods. Shaw is also concerned for those who aren’t living in their homes at the moment.

“There’s several people who aren’t here and can’t get up here. Their fridges are just going to be filled with rotten meat. God knows if it’s leaked onto their floors.”

Shaw said she’s sure BC Hydro can do better.

“It always comes off that they’re doing the best they can. Well, they’re not. It’s just not acceptable in this day and age.”

==================

One commenter said this:

People have nasty comments about residents at the bottom of this article on Castanet.net, when BC Hydro should have a back up plan. Not every resident can afford to rent or buy a generator. Residents rely on BC Hydro to supply power. BC Hydro should have had their back up plan organized long before this fire. This ain't the first fire, and we should expect more. It would have been nice if CORD Emergency and BC Hydro would coordinate themselves and report on one website (CORD Emergency) for the people who don't have power and for the people who could not check Global's website and were not able to watch the news and keep updated about the fire. Pretty poor communication skills if you ask us. And yes I didn't know if I was coming or going with the hydro when it was rotating. The least Hydro could have done was give people power enough to keep their fridges cold. A 12 hour wait for hydro only to get hydro for 6 hours was too long of a wait. It takes less than 12 hours for a fridge to warm up. I think they should have rotated the power more often to keep fridges cold. I am upset with BC Hydro and the way things are done. We get power outages all the time, and the power is out for 10 hours at a time usually. BC Hydro needs a back up plan!!!! Why did it take BC Hydro 5 full days to get a generator running? Until the people spouting off have no power for 5 days, they should keep their mouth shut because they are not helping.  Why should anyone be without power for 5 days when BC Hydro has generators?  It is obvious to us that BC Hydro needs to do a better job!!!  What if this same scenario happened when it was -20 degrees?  Could imagine the insurance claims then with homes water pipes broken and their home flooded with ice!!!

=================

Another commenter said this:

I get why Robin is ticked, but as a resident dealing with the power for 6 hrs in an 18 hour period, I can tell you this situation isn't any better.
The power is off when I need it and on when I don't. I work 8hrs a day in Kelowna, then drive and hour and a half home because of the road closure, I'd like to make dinner and my lunch for the next day when I get home, but can't. Interior Health says the food in the fridge is no good after 4 hrs anyways, at least the meat and milk products.
So you may be ticked off Robin, but those of us on rotational power aren't any happier.

For any foods you have lost call BC Hydro and ask them how to go about making a claim.

==================

Another commenter said this:

Has anyone even thought if this happened in -20 degree weather? Everyone's insurance rates would increase because of all the water damage claims from homes freezing up and water pipes bursting and flooded then freezing and turning into ice filled homes. Its costly for everyone, that Hydro does not have a backup plan. A few years back a new submarine cable was installed under Okanagan Lake in case the existing cable was damaged. This was the only power North Westside Road received back then from BC Hydro. BC Hydro told us a few years back when it was -20 and we didn't have power for a few days, that we wouldn't have hydro for years if that submarine cable ever broke and that it was a good thing they planned to put another submarine cable in. West Kelowna is asking for a secondary back up service, so why shouldn't North Westside Road also have a backup power system plan in place for future fires and incidents that may affect the power for days? Can you imagine what a few hundred generators would sound like for how long if nobody had power during the North Westside Road fire? I can tell you that at the one subdivision, there was maybe a hand full of generators running out of about 50 homes. We also need the community water systems to have power so there is water for firefighter's to use to fight a fire close to homes. Not all of RDCO's water systems have a back up generator.

====================

Most of the comments we read were against the people without power bitching about the power situation??  Maybe if the commenter's didn't have power for 5 days, they may change their tune.

We talked to our North Westside Road Director who told us that he thinks only Valley of the Sun has a generator system and that generators were hooked up to Killiney Beach and Westshore water systems within a day of the power going out.

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UPDATED: 11:40 A.M. July 25, 2015

As of 11:45 a.m. this morning, La Casa Resort residents are still without power, despite being told they would have their power restored by 1 p.m. yesterday.

"All of us are just so frustrated," said Sharon Olson, a La Casa resident. "I've called them (BC Hydro) and I'm just getting the run around, saying 'we don't know why.'"

Residents at La Casa have been without power since Monday, due to the Shelter Cove wildfire in the area. Power was restored to other houses along Westside Road yesterday, provided by diesel generators, but La Casa residents have yet to see anything.

Juvina, a BC Hydro representative who declined to give her last name, said there has been no update on the status of the power at La Casa, and couldn't give a time when residents might see the lights come back on.

Source: castanet.net/news/West-Kelowna/144772/Still-no-power-for-La-Casa

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Valley of the Sun has had steady power since Friday July 24, 2015 at 9pm, and we are told that we will have steady power now.

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UPDATE: Westside Road re-opens
BC Hydro gets power back up for most properties in fire zone
AM 1150 - 7/25/2015 by Harry Callaghan


Photo courtesy BC Hydro

Westside road is now completely open to traffic in both directions through the fire zone.

Central Okanagan Emergency Operations reminds everyone to watch for and give way to any emergency vehicles, or first responders, still working on the fire.

Meanwhile, an evacuation order has been lifted, but an evacuation alert remains in place for about 70 properties in the area.

Residents should be prepared to leave on short notice should conditions with the fire change.

At last report, the fire was 560 hectares in size, but the rain and cooler temperatures are helping in the fire fighting efforts.

BC Wildfire said Friday the blaze was 25-percent contained.

BC Hydro says generators are now in place restoring power to the properties affected by the Westside Road fire and power should also be back on for parts of La Casa Resort.

Hydro says crews will continue restoration efforts today..and they remind everyone in the fire zone to minimize power usage, until the wildfire has been contained, and workers can get in to fully repair the system.

They ask that you only plug in and turn on what's needed.

Source:  am1150.ca/News/Kelowna/2015/07/25/update-westside-road-re-opens

Here is a photo we took on Thursday July 23, 2015 at 9:27am

We thought they were putting in poles to bring in power from the Vernon end :(


BC Hydro's Generator at Westshore Estates

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July 25, 2015 about 9am, we spent 18 minutes waiting for BC Hydro to answer their phone.

When they finally did answer we made a few suggestions.

1.  BC Hydro updates on CORD Emergency's website.

2. Better job of BC Hydro communicating with its customers.

3. Less wait times on the phone contacting BC Hydro.

BC Hydro told us that the power should be staying on now.

We suggest that you also phone BC Hydro to make a complaint about BC Hydro's communication skills for next time.

We doubt we will be told when BC Hydro will be disconnecting us again to hook up to the proper lines once the lines that were damaged by fire are repaired.  We are only hooked up to a generator at Westshore Estates until the lines are repaired.

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Valley of the Sun was still without power for most of Friday July 24, 2015 until 9pm?

We tried to call BC Hydro to find out more about the generator being set up at Westshore and when it may be running, and even BC Hydro itself couldn't tell us anything.

Very poor communication between BC Hydro and residents.

PISS POOR COMMUNICATION TO BE EXACT!!

EVEN BETWEEN BC HYDRO CREWS AND BC HYDRO!!

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Harper in Kelowna
AM1150 - 7/24/2015 by Betty Selin

Prime Minister Stephen Harper had a firsthand look at the Westside Road Fire in what many are calling a pre-election P-R event.

Harper shook the hands with those working the 460 hectare blaze before expressing concern for the relentless forest fire situation across Canada. Harper says he plans on meeting with his provincial counterparts this fall on ways to better manage the forest fire situation.

Premier Clark says she and Saskatchewan Premier Brad Wall have asked the federal government to support provinces with an enhanced military presence and a national cache of technology that could be used during wildfires. The premier says she believes Harper is considering these ideas and she expects he will have more to announce once all the blazes are out.

The Wildfire Service dramatically increased the number of fire crews on the lines of the Westside fire. Sixty people, backed by at least four helicopters, worked to corral the uncontained fire, which has forced the evacuation of 70 properties but -- thanks to the efforts of the firefighters -- has not yet claimed any homes. Crews continue to mop-up the area along Westside Road, which is still closed near the fire.

Source: am1150.ca/News/Vernon/2015/07/24/harper-in-kelowna

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Powerless residents miffed
Castanet.net - by Nicholas Johansen | Story: 144772 - Jul 24, 2015

A powerless store at La Casa has reportedly lost hundreds of dollars in perishable merchandise.
Residents at La Casa Resort on Westside Road have gone almost four full days without power – and they are not happy about it.

BC Hydro disconnected electricity to approximately 1,400 residents Monday night once the Shelter Cove wildfire took off, to protect fire crews.

On Thursday, BC Hydro began rotating power to 900 residents along Westside Road, 300 at a time for six-hour periods. But, La Casa was not included in the rotations.

“It’s absolutely ridiculous,” said Robin Shaw, a resident of La Casa. “BC Hydro has to be accountable for the 300 and some residents who have to lose all their meats and food, as well as rental money for people.”

Mora Scott, spokesperson for BC Hydro, said the utility company couldn’t include La Casa in the rotating power service because the demand there is too high.

“The system was reconfigured to provide power to the largest number of customers possible and, unfortunately, the load in the La Casa subdivision was too high for the low-capacity line that serves that area. So, we weren’t able to include them in that rotation,” Scott said. “There’s a heavier load in that area … we did try to pick up that load at one point, and unfortunately it was too much for that line.”

BC Hydro said in a statement Thursday that La Casa Resort would be provided power from diesel generators starting this morning. Shaw said that has yet to happen.

“When I phoned an hour ago (11 a.m.), they said they had no idea when it would be restored.”

Scott said at 1:15 p.m. La Casa would be receiving power from diesel generators “probably in the next few minutes.”

As of 1:45 p.m., that power had yet to be restored.

Shaw said she is speaking on behalf of all 300 residents of the neighbourhood when she says they are frustrated by La Casa being singled out.

“What we have a problem with is that every other residence on Westside Road here has had power but us – it’s just not fair.”

She said people in her neighbourhood have been forced to throw out thousands of dollars worth of meats and other perishable foods. Shaw is also concerned for those who aren’t living in their homes at the moment.

“There’s several people who aren’t here and can’t get up here. Their fridges are just going to be filled with rotten meat. God knows if it’s leaked onto their floors.”

Shaw said she’s sure BC Hydro can do better.

“It always comes off that they’re doing the best they can. Well, they’re not. It’s just not acceptable in this day and age.”

Source: castanet.net/news/West-Kelowna/144772/Powerless-residents-miffed

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POWER WILL BE RESTORED FRIDAY AT ABOUT 1PM BUT NOT BEFORE THE POWER GOES OUT AGAIN MAYBE AT 11AM

July 24, 2015 at 10:32am

We talked to the North Westside Road Director and our power will be going out between 11am and 1pm so hydro can hook everyone up with a generator station they set up at Westshore Estates we are told. Its a generator station and not a line coming in from the Vernon end. We are to keep our power consumption down.

We called our Director because we wanted to make a complaint that there is nothing on CORD Emergency's website about our BC Hydro power, and when we tried to call the CORD Emergency using the number from their website, there was no answer.  We tried calling RDCO as well, and RDCO told us that we would have to call BC Hydro to find out what BC Hydro is doing.  Our Director said that CORD Emergency is set up so that there is a BC Hydro liaison officer at CORD Emergency.

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Generators bring power
Castanet.net - by Jennifer Zielinski | Story: 144701 - Jul 23, 2015

BC Hydro customers who have been in the dark since Monday due to the Shelter Cove wildfire will finally be provided power.

Thursday morning, BC Hydro delivered diesel generating units to West Kelowna that will be integrated into the power system and hopefully be up and running on Friday.

The temporary units will provide continuous electricity to customers who are receiving power on a rotational basis and the La Casa subdivision. Customers directly in the fire zone will remain without power until BC Hydro is permitted access to the area impacted by the fire.

BC Hydro will continue to provide power on a rotating basis to customers until the generating units are running. Currently, there are three rotations, each six hours long and providing power to 300 customers at a time.

If system conditions permit, BC Hydro will add additional customers to the rotations.

BC Hydro is asking impacted customers to minimize their power usage until the wildfire has been contained and crews are able to fully repair the system. Please plug in and turn on only what is necessary.

Source: castanet.net/news/West-Kelowna/144701/Generators-bring-power

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Generators to provide full power to most Westside Road homes by Friday
July 22, 2015 - Power By Megan Turcato - Reporter Global News

Watch Above: Many on Westside Road deal with multi-day power outage caused by the Shelter Cove Fire.

UPDATE: BC Hydro has delivered diesel generating units to Westside Road customers and hopes to have them up and running to provide continuous power by Friday. In the meantime, the homes are still have power on a rotating basis. Customers directly in the fire zone are still without power as it is unsafe for BC Hydro to access the area.


Many of the B.C. Hydro customers who have been living without power since Monday evening should soon have their power restored – albeit temporarily.

Hydro said late Wednesday afternoon that it planned to begin providing rotating power to 900 of the 1,100 customers still without power.

“There will be three rotations, each six hours long, providing power to 300 customers at a time. Customers can expect to receive six hours of power during an 18-hour cycle,” the crown corporation said in a press release.

However, 200 B.C. Hydro customers “directly in the fire zone” and the La Casa Resort will not be included in the rotating power scheme.

WATCH: Reporter Ted Chernecki has more on how the La Casa Resort has been impacted by the wildfire

The outage started Monday evening when the utility says it was asked to de-energize a power line after the Westside Road Wildfire burnt through it.

“We did this for the safety of the crews fighting the fire and it impacted about 1,400 customers,” said B.C. Hydro spokesperson Mora Scott.

Tuesday night they were able to restore power to about 300 customers, leaving 1,100 still without power Wednesday.

The power loss has also caused water issues. The Regional District of Central Okanagan had to bring in emergency generators for two of their water systems in the area.

The local electoral area director, Wayne Carson, says some were without water in the interim, but their service has since been restored. The regional district says reservoirs never dipped below 65 per cent capacity, indicating only a small number of people could have lost water.

The pump house for a private water system in the Fintry area was also impacted by the outage, leaving around 80 customers without water. Fintry Utilities Limited says its system is too old to accommodate a generator. Those customers have also been put on a boil water notice.

Source:  http://globalnews.ca/news/2126395/generators-to-provide-full-power-to-most-westside-road-homes-by-friday/

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Progress made on Westside Road Fire
7/22/2015 - by Glen Burgess - AM 1150 News

Progress is being made on the Westside Road Fire.

It remains at 430 hectares in size.

Incident Commander Glen Burgess says while the fire is zero percent contained, the hard work is paying off.

"Absolutely we are making progress. More resources showed up yesterday, so we have three times the crews we had out here the day before. We are making progress and our priority is Westside Road and protecting the homes and the values".

Burgess admits they've learned significantly more since the Okanagan Mountain Park Fire in 2003.

"Since 2003, the one thing is we have is more resources readily available particularly the twenty person sustained action crews. I think we have become a little more versed in the incident command system, so our structure and our ability to work with partners like the fire departments and things like that, we have more of a common language", Burgess added.

Burgess says retardant is being used to eliminate the fire from spreading.

Source: am1150.ca/News/Kelowna/2015/07/22/progress-made-on-westside-road-fire

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July 21, 2015

It really sucks when the power goes out during a Forest Fire

Power was out overnight from about 11pm until the next afternoon for Valley of the Sun.  Then the power went out for a little bit again and came back on, but Lower Fintry still doesn't have power we are told.

Did you know though that two properties at Lower Fintry have power but nobody else does?

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BC Hydro's June 29 and 30th, 2015 report after the outage was over.

There was close to 3,000 people without power

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June 30, 2015 the power was out from 10:56pm until 11:25am

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June 29, 2015 power was out from 9:01pm until 11:18pm


click image for a larger copy

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Another Power Outage August 3, 2014 from 6:46am - approx. 9:10am


click for a larger copy

 


click for a larger copy

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.pdf icon January 26, 2015 Regional District of Central Okanagan Regular Board Meeting Agenda

.pdf icon Item 5.1 District Of West Kelowna Single Radial Electrical Line

*Note* This is only a snippet, please click link above for entire content.

On behalf of our communities we request BC Hydro to commit to providing an alternate, secondary electrical transmission line to service this growing region.

-------------------------------

.mp3 file icon - click here for help with audio January 26, 2014 audio of entire RDCO Board meeting - .mp3 (20.0 MB)

Click this Windows Media Audio icon for help with audio files January 26, 2015 audio of RDCO Board meeting only about Item 5.1 District Of West Kelowna Single Radial Electrical Line - .wma (3.30 MB)

.pdf icon January 26, 2015 Regional District of Central Okanagan Regular Board Meeting Minutes

5. CORRESPONDENCE

5.1 District of West Kelowna re: Single Radial Electrical Line from Merritt to West Kelowna, Westbank First Nation, Peachland, Regional District of Central Okanagan Electoral Area West, Penticton Indian Band and RDOS Electoral Area F (for information) (All Directors - Unweighted Vote)

District of West Kelowna's letter of October 21, 2014 outlined a request for support of a petition to BC Hydro to commit to providing an alternate, secondary electrical transmission line to service this growing region. West Kelowna is
requesting support for their efforts to have BC Hydro commit to providing an alternate secondary electrical transmission line to service this growing region.

BAKER/BASRAN
THAT the Regional Board receive for information the letter from the District of West Kelowna regarding the Single Radial Electrical Line from Merritt to West Kelowna, Westbank First Nation, Peachland, Regional District of Central Okanagan Electoral Area West, Penticton Indian Band and RDOS Electoral Area F;
AND FURTHER THAT the Regional Board supports the initiative of the District of West Kelowna to work with BC Hydro to commit to providing an alternate secondary electrical transmission line to service this growing region.

CARRIED Unanimously

-------------------------------

.mp3 file icon - click here for help with audio January 26, 2014 audio of entire RDCO Board meeting - .mp3 (20.0 MB)

Click this Windows Media Audio icon for help with audio files January 26, 2015 audio of RDCO Board meeting only about Item 5.1 District Of West Kelowna Single Radial Electrical Line - .wma (3.30 MB)

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THOMPSON OKANAGAN COLUMBIA COMMUNITY RELATIONS 2014 ANNUAL REPORT SEPTEMBER 2014

*Note, these are only snippets, please click link above for entire content

RELIABILITY PERFORMANCE
In Fiscal 2014, the BC Hydro average interruption duration per customer was 2.30 hours compared to 2.34 hours in Fiscal 2013. The  average number of interruptions per customer in Fiscal 2014 was 1.56 compared to 1.60 in Fiscal 2013. These statistics also include  interruptions due to planned outages. page 4

The lifespan of a distribution pole is approximately 40 to 50 years, but simply using the age of a pole is not an accurate method to determine its reliability, therefore BC Hydro inspects poles regularly.

GRANTS-IN-LIEU
BC Hydro pays net property tax and grant payments to local governments. The grant program is a Provincial Government initiative and  the amounts paid are determined under the current legislation. Listed below are the grants paid to each community in the Thompson  Okanagan Columbia region as at June 30, 2014. page 6


click for a larger copy of these grants-in-lieu

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THOMPSON OKANAGAN COLUMBIA COMMUNITY RELATIONS 2014 ANNUAL REPORT SEPTEMBER 2014

*Note, these are only snippets, please click link above for entire content

RELIABILITY PERFORMANCE
In Fiscal 2014, the BC Hydro average interruption duration per customer was 2.30 hours compared to 2.34 hours in Fiscal 2013. The  average number of interruptions per customer in Fiscal 2014 was 1.56 compared to 1.60 in Fiscal 2013. These statistics also include  interruptions due to planned outages. page 4

The lifespan of a distribution pole is approximately 40 to 50 years, but simply using the age of a pole is not an accurate method to determine its reliability, therefore BC Hydro inspects poles regularly. page 5

GRANTS-IN-LIEU
BC Hydro pays net property tax and grant payments to local governments. The grant program is a Provincial Government initiative and  the amounts paid are determined under the current legislation. Listed below are the grants paid to each community in the Thompson  Okanagan Columbia region as at June 30, 2014. page 6

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Lake Country loses power
Kelowna Daily Courier - June 18, 2014 - Daily Courier Staff

A toppled power pole left more than 2,400 Lake Country and Westside Road residents without power for several hours Wednesday.

Dag Sharman, B.C. Hydro community relations manager, said the power company does not know why the pole came down, but they are investigating. He said three other poles also had to be straightened before power could be restored.
Power went out at 10 a.m. and Sharman did not expect it to be back on until 6 p.m.

Several Westside Road residents lost power because an underwater cable connecting to the Westside was fed through the downed powerline on the Lake Country side of the lake.

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Lake Country power outage
Almost 25-hundred customers affected
AM1150 - 6/18/2014 2:32:00 PM by Harry Callaghan

Almost 25-hundred BC Hydro customers are without power this afternoon in Lake Country and along Westside Road, north of Lake Okanagan Resort, after a hydro pole became dislodged and fell over.

BC Hydro's Dag Sharman told AM 1150 News 2,489 customers have had no power since 10:00 this morning.

"It's difficult to access the site where they have to replace that pole, so it's a lot of work. They also have to straighten about three other poles, so all of that work will take some time. We estimate we will have power restored by 4:00 pm this afternoon," he said.

Sharman said they have not yet determined how the pole came down.

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Lake Country power restored
Castanet.net - by Ragnar Haagen | Story: 117454 - Jun 18, 2014

BC Hydro power pole knocked over

UPDATE 6:00 P.M.

Power to 2,500 Lake Country customers was restored around 5:40 p.m, after losing power at 10 a.m. Wednesday morning.

'Equipment Failure' is being listed as the cause and it is still unclear why the power pole on Okanagan Centre Road fell down.

A resident in the area did report to police that the pole was leaning at a sharp angle yesterday, and today it completely fell over.

UPDATE 3:30 P.M.

BC Hydro latest update says power should be restored by 6 p.m., six hours later then the initial estimate.

UPDATE 2:30 P.M.

Nearly 2,500 people are still without power in Lake Country after a power pole fell and knocked out service.

The pole fell just before 10 a.m. knocking out power to the surrounding area and closing a section of Okanagan Centre Road while crews dealt with the live wire on the road.

BC Hydro originally estimated power would be back on by noon but now say power should be restored by 4 p.m.

ORIGINAL

Nearly 3,000 people in Lake Country are without power Wednesday morning after a hydro pole became dislodged and fell over.

The affected area is between Highway 97 and Okanagan Centre Road, near Goldie Road. Traffic is not getting through, as police at the scene say there is a live wire and are awaiting hydro crews. Some residents across the lake on Westside Road may also be affected.

BC Hydro says 2,865 customers are in the dark and they estimate that power will be restored by noon.

The live wire caused a small brushfire near the base of the pole, but that was quickly extinguished.

A resident in the area has reported to police that the pole was leaning at a sharp angle yesterday, and today it completely fell over.

-- With files from Carmen Weld

POWER WAS OFF FOR 7 HOURS 39 MINUTES

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BC Hydro Power Outage June 18, 2014 9:58am - 5:37pm (7 hours 39 minutes) 2,489 properties due to a power pole that was reported earlier falling over. BC Hydros LATEST UPDATE

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BC Hydro Power Outage June 18, 2014 9:58am - 5:37pm (7 hours 39 minutes) 2,489 properties due to a power pole that was reported earlier falling over.


click image for a larger copy

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Smart Meter Protest JUNE 14, 2014

We are organizing a National Day of Protest against Hydro companies and Smart Meters on June 14, 2014. Tentative locations: Campbell River, Nanaimo, Victoria, Vancouver, Kelowna and Shuswap. Get involved. Plan on attending to make sure Hydro knows we are angry and are not caving. To get involved and help, email Linda "at" citizensforsafetechnology.org.

This came by email so there is no link.

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$35.00 per month if you don't take a Smart Meter by Dec 1, 2013


click letter from BC Hydro saying install a smart meter by Dec 1, 2013 or pay $35 per month to keep your old meter.

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ANYBODY ELSE NOT GET A HYDRO BILL Dec 2013?

Jan 2, 2014 we called BC Hydro asking where our BC Hydro Bill was.  We are still on the old analogue meter.  We were told that the meter reader had not read our meter since June 2013 despite getting bills from Hydro in August and October 2013.  We notice now on our October 2013 BC Hydro bill that it does say its just an estimate and its in smaller print.  We never noticed that small print.  We were wondering why our bill always seems to be about the same despite thinking we used more electricity than that, and now we know why.  Hydro said they could send us a bill with the meter reading we phoned in on Dec 13, 2013, and that BC Hydro will not be taking a reading until Feb 2014.  We asked for a bill with our meter reading on it.

When we first tried to phone in our meter reading on Dec 9, 2013 BC Hydro would not take our reading unless the reading was to even up payment for the averaging system.  We are not on the averaging system and our bill is suppose to fluctuate with the amount of power we use.  After being rejected by BC Hydro and having a customer service company hired by Hydro to query us about the problem we had with BC Hydro taking our meter reading, we heard that BC Hydro was taking readings from customers so we phoned our reading in again on Dec 13, 2013 and BC Hydro took our reading then.  But still why did we not receive a bill.  Hydro never misses sending us a bill in years?  Why didn't they just estimate our bill like they have been doing since June 2013?

October 2013 BC Hydro Bill was an estimate when we are not on the averaging system.
click the bill to see a larger image

 

You can see on this bill from August 15, 2013 that it does say, "Your bill shows an estimate"

click the bill to see a larger image

 

You can see on this bill from June 2013 that it does not say, "Your bill shows an estimate"
BC Hydro really hasn't read our meter since June 12, 2013.

click bill for a larger image

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Minister says no to 26% hydro increase
Castanet.net - by Wayne Moore - Kelowna - Story: 98247 - Sep 11, 2013

Provincial Energy Minister, Bill Bennett says fears of a pending sky-high rate increase by BC Hydro are unfounded.

In West Kelowna for a Liberal Party Caucus meeting, Bennett says rumours of a 26 per cent or 27 per cent increase by BC Hydro are simply that - rumours.

And, he says a document leaked by a BC Hydro employee containing those numbers are from meeting one of a series of five meetings aimed at looking at rate increases.

"I have tasked these folks with trying to figure out how we can take some of that pressure off rates - so the numbers in that document don't reflect what the actual rate increases will be when we get to that which is a few months away," Bennett told assembled media following a caucus photo op at the Cove Resort.

Bennett did state, as he has since taking over the portfolio in June, that rates will have to go up.

"I've said that right from the beginning. There is a lot of pressure on rates from the investments BC Hydro has to make in infrastructure," says Bennett.

"We all expect to be able to plug in our toaster, operate our pulp mill, operate our mine and have a reliable source of electricity. The only way we can keep our electricity system reliable in the province is to continue to invest in it."

Bennett says BC Hydro is investing $1.2B in infrastructure every year in transmission lines, new generation projects and being smarter in terms of conservation.

And, while a few current projects are over budget, Bennett believes officials at the utility are managing things 'fairly well.'

"BC Hydro does many things very, very well. A lot of their projects are under budget," says Bennett.

"They have a three year capital project plan and, even though they have two projects that are over budget, overall their capital project budget is under budget."

As for the size of the rate increase, Bennett says it's too early to speculate, however, he does acknowledge that some 'catch-up' has to occur after both the NDP and the Liberals held the line on any form of increase from 1993 until 2003.

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It took BC Hydro 16 hours 12 minutes to remove and install this pole?

Hydro's triple-play power outage
Castanet.net - by Wayne Moore | Story: 93931 - Jun 20, 2013


Photo: Adam Proskiw
Burnt pole being replaced in the 3900 block of Westside Rd.
 


Photo: Contributed - BC Hydro of the area affected by the outage

2:00 p.m. update: Employees of Advanced Powerlines are on scene attempting to restore power for the over 1000 homes still without power in Lake Country.

It has been confirmed that an Osprey nest built atop a power line on Westside Road partially fell apart and dropped into a sensitive area, causing a fire and knocking out power.

Ruth Swystun and Reid Hanson-Street, employees at Lake Okanagan Resort have passed the time playing boardgames.

"We have a stock of board games for guests so we thought we'd try them out," says Ruth.

"Most people are understanding be there is always at least one guest who blames us or can't understand how this could happen."

The pair are worried about the cold food in the store, joking they'll have to eat a lot of ice cream today.

"We'll stay until it comes back on," said Ruth.


"It'll be a long day, but not a hard one," said Ruth.

11:15 a.m. update: Over 1100 homes could be without power until 5 p.m. today.

Service for over 1,700 customers was cut off this morning at around 2:30 a.m., small patches of customers have had power restored.

The length of the outage has tripped alarms and frustrated residents. Phone and internet were also affected as backup batteries failed and plug-in phones died along with internet modems.

BC Hydro Manager of Community Relations, Dag Sherman says, "The issue is a pole fire started by an Osprey's nest. Heavy sticks soaked with rain ignited the fire that took out the whole pole along Westside Rd."

Sherman says crews have restored power to 300 homes, but 1,467 homes could be out until 5 p.m. today, as the whole pole has to be replaced.

This is the third power outage in the area in 10-days, one of those outages lasted 13 hours.

Sherman says crews are working as fast as they can to fix the problem.

Crews are on site, but are they working fast enough? Are you frustrated with BC Hydro? How have these extended outages affected you? Has your business been hurt by the outages? Send us your letters to letters@castanet.net.


Photo: Adam Proskiw
Burnt pole being replaced in the 3900 block of Westside Rd.
Update 10 a.m. - Power has been restored to nearly 300 customers. According to BC Hydro, about 1,467 customers remain without power. The area affected is now pegged as south of Whitemans Creek Road and west of Carrs Landing Road.

More than 1,700 BC Hydro customers are getting used to living in the dark.

For the third time in 10 days, power to customers between Lake Country and Vernon north of Westside Road and south of Northern View Drive are without power Thursday.

According to BC Hydro's website, power went off about 2:30 Thursday morning and is not expected to b restored until about supper time.

Fire is the stated cause of the outage.

One resident was told an osprey nest caught fire.

The same region was without power for 13 hours on June 11 and 12 for reasons not stated and again for four hours Jun 14 because of a wind storm.

A few homes in the Harris Creek Road and 29 Street area in Vernon are also without power.

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This is starting to become a regular occurrence!!!

POWER OUTAGE IN THE NORTH WESTSIDE June 20, 2013

Power was out between 2:29am - 6:41pm at Valley of the Sun Westside Road

Hydro first said on its message machine that it was due to a fire, and that the estimated time of restoration was 5:00am.  The last message said power would be restored at 5pm, then it was 6pm.

We called CHBC to complain about the long power outages as of late, and were told that it was an Osprey that fell on the line and started the pole on fire at Jenny Creek, and that there were a lot of lines on that pole.

It took BC Hydro 16 hours 12 minutes to remove and install a new pole?

The last estimated time of restoration was suppose to be 6pm but when we called at 6:20pm BC Hydro didn't give an estimate of restoration but instead asked us to leave our phone number for a call back.  We received a call back at 7:31pm saying that the power had been restored and if our power was still out to give BC Hydro a call, but the power had already been on for 50 minutes when BC Hydro called.

BC Hydro's website said the CAUSE was A BIRD CONTACTING OUR WIRES


click image to read about the outages June 14 and June 20, 2013 as seen on BC Hydro's website

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POWER OUTAGE IN THE NORTH WESTSIDE June 14, 2013

Valley of the Sun power was out from 1am - 3:00am (2 hours)

CAUSE: WINDSTORM IT SAID ON THE NET

BC Hydro's website said that on June 14 power was out from 12:55am - 4:10 am (so power was out for 3 hours 15 minutes)

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POWER OUTAGE IN THE NORTH WESTSIDE June 11, 2013

Valley of the Sun power was out for 10 hours from 5:30pm - 3:30am

Killiney Beach power did not come back on until 6:30am

Most of Westshore Estates lost power and on the frontage road they still had power but their Shaw cable TV did not work.

CAUSE: OTHER, IT SAID ON THE NET

BUT BC HYDRO TOLD US IT WAS AN UNDERGROUND CABLE THAT BROKE


click image to read about the outages June 11, 2013 as seen on BC Hydro's website
says power went out at 5:14pm June 11 and was restored at 6:34am June 12 (so power was out for 11 hours 20 minutes)

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Lights out for thousands of Central Okanagan residents
Global News - June 20, 2013

OKANAGAN – Thousands of Okanagan residents are without power due in part because of the rain.

According to BC Hydro, more than 600 Peachland and Summerland residents West of Highway 97 have been without power since 9 a.m. Thursday. Power is expected to be restored by 3 p.m. Thursday.

There’s a minor outage affecting a handful residents in the 200 block of Commonage Road in Vernon where power is expected to be restored at around 12:30 p.m. Thursday.

More than 600 Westbank residents (Lipsett Ave from Aitkens Rd, Heighway Lane, Renfrew Rd, Topham Pl, Part of Bulyea Ave to Topham Pl, S Hwy 97 from Renfrew Rd to past North Beach Rd and including all side roads. As well this includes all of Fish Lake, Bathville, Shingle Creek and Isintok) have been without power since 9 a.m. Thursday. The lights should be back on by 3 p.m. Thursday.

The largest power outage is along North Westside Road where more than 1400 residents (South of Whitemans Creek Road, West of Carrs Landing Road) are affected. Power won’t be restored before 5 p.m.

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Osprey carrying fish knocks out power
Global News - April 26, 2013

More than 1500 BC Hydro customers in the Wood Lake area of Lake Country were without power Friday morning following an outage caused by a bird and a fish.

Powerlines came down at Highway 97 and Oyama Road mid-morning after an osprey carrying a fish (believed to be a Kokanee) made contact with the lines.

The incident caused a small grass fire and affected 1600 BC Hydro customers. The outage lasted for about an hour.

The osprey and fish were found dead nearby.

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Smart Meters.com

citizensforsafetechnology.org

Sign the Smart Meter petition, cstorg.wufoo.com/confirm/smart-meters-in-british-columbia/

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BC Hydro's installation of the new smart meters, and its collection of the aforementioned information, is mandated under Section 17 of the Clean Energy Act.
click image for a larger copy to read.

BC Hydro's installation of the new smart meters, and its collection of the aforementioned information, is mandated under Section 17 of the Clean Energy Act.

Clean Energy Act
[SBC 2010] CHAPTER 22
This Act is Current to April 11, 2012
Part 5 — Energy Efficiency Measures and  Greenhouse Gas Reductions

Smart meters
17 (1) In this section:

"private dwelling" means

(a) a structure that is occupied as a private residence, or

(b) if only part of a structure is occupied as a private residence, that part of the structure;

"smart grid" means the prescribed equipment;

"smart meter" means a meter that meets the prescribed requirements, and includes related components, equipment and metering and communication infrastructure that meet the prescribed requirements.

(2) Subject to subsection (3), the authority must install and put into operation smart meters and related equipment in accordance with and to the extent required by the regulations.

(3) The authority must complete all obligations imposed under subsection (2) by the end of the 2012 calendar year.

(4) The authority must establish a program to install and put into operation a smart grid in accordance with and to the extent required by the regulations.

(5) The authority may, by itself, or by its engineers, surveyors, agents, contractors, subcontractors or employees, enter on any land, other than a private dwelling, without the consent of the owner, for a purpose relating to the use, maintenance, safeguarding, installation, replacement, repair, inspection, calibration or reading of its meters, including smart meters, or of its smart grid.

(6) If a public utility, other than the authority, makes an application under the Utilities Commission Act in relation to smart meters, other advanced meters or a smart grid, the commission, in considering the application, must consider the government's goal of having smart meters, other advanced meters and a smart grid in use with respect to customers other than those of the authority.

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Not so smart
Vernon Morning Star - September 09, 2011

BC Hydro​ is planning to replace our existing analog meters with smart meters – a microwave radiation device and will make meter readers superfluous.

There will be 1.8 million smart meters operational in B.C. by 2012 at a cost of approximately $930 million.

There has been virtually no consultation with the public in advance of this multi-million project.

Experts say that over the past few years there has been an exponential increase in public exposures to wireless technologies (cell phones, cell towers, wireless internet, etc.), without proof that this technology has no harmful health effects.

Citizens for Safe Technology says this, “There is mounting evidence worldwide, contained in reputable peer-reviewed and published studies and journals, showing adverse biological effects from low-frequency, radio frequency fields.”

BC Hydro, however, claims that “there are no demonstrable health or environmental effects from exposure to low level radio frequency."

Daniel Hirsch, a senior lecturer on nuclear policy at the University of California, Santa Cruz, admits that it is still uncertain what the health effects are from RF radiation, but that given the lack of proof that they are safe, smart meters are an involuntary experiment on a very large population. We are not being given a choice.

Dr. David Carpenter is also unequivocal about the fact that there is no evidence that smart meters are safe and have no adverse health effects.

He is a public health physician, a graduate of Harvard who worked for the New York state department of health for 18 years, and was responsible for administering the program in electromagnetic fields.

"We have evidence from other sources of radiofrequency exposure that demonstrates convincingly and consistently that exposure to radiofrequency radiation at elevated levels for long periods of time increases the risk of cancer, increases damage to the nervous system, causes electrosensitivity, has adverse reproductive effects, and a variety of other effects on different organ systems.”

BC Hydro also implies that smart meters will save us both energy and money. Randy Hillier, Member of Provincial Parliament in the Ontario Legislature, on Aug. 2, referred to them as, “smart meter tax machines,” pointing out that his constituency office hydro costs have doubled since their installation. Only the customer can save energy, through conservation efforts.

If you don’t tell BC Hydro that they may not change your current meter, they can rely on “implied consent."

We can, however, take action to stop them from installing a smart meter until issues of health and privacy have been resolved to our satisfaction.

• Download the smart meter action kit: citizensforsafetechnology.org/ (Pull-down menu: Communities, Governments).

• Send BC Hydro a registered letter denying them the right to change the current meter (BC Hydro and Power Authority, David Cobb​, chief executive officer, 333 Dunsmuir St., Vancouver, B.C., V6B 5R3).

• Talk to the community groups you belong to and make a joint presentation to your local government, persuading them to stop the installation of these wireless smart meters until more is known about them.

• Sign the petition, cstorg.wufoo.com/confirm/smart-meters-in-british-columbia/

• Write or phone your MLA.

L. J. Warrington, Vernon

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Jobs lost with smart meters
Kelowna Capital News - August 19, 2011

To the editor:

We’ve been hearing a lot of concern about smart meters recently. In addition to potential concerns raised in your paper and the possibility of higher Hydro bills, one consequence we’re facing immediately is the loss of nearly 400 family-supporting jobs across B.C.

Since 2007 our union, which represents meter readers, has been trying to get answers from BC Hydro and this government on how jobs will be impacted, but Energy Minister Rich Coleman and Premier Christy Clark continue to refuse to meet with meter readers or COPE 378 as their union.

We support a moratorium on smart meters until these questions can be answered. And if smart meters end up going ahead, we want to ensure our members get the opportunity to re-train and continue work in BC Hydro. They have valuable institutional knowledge and are proud of the work they do in service of our public utility and communities. The government has a responsibility to mitigate the impact of smart meters—starting with the 400 men and women who will lose their jobs.

Gwenne Farrell,
COPE 378 vice-president, Utilities

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Vancouver Sun News Alert July 28, 2011 said:

B.C.'s Information and Privacy Commissioner is investigating BC Hydro's smart metering program after numerous complaints that the information collected breaches personal privacy.

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Lake Country and portions of Westside Road BC Hydro Power Interruption August 6th and 7th, 2011

2:00am - 6:00am

Power was still off at approx. 6:30am August 7th along Westside Road, when we awoke and went back to sleep.

Not sure what time the power came back on eventually.

The power did not go off August 6, 2011

Lake Country and portions of Westside Road BC Hydro Power Interruption August 6th and 7th, 2011
click for a larger copy

As seen on BC Hydro's website August 6, 2011


click image for a larger copy

 


click image for a larger copy

Privacy Commissioner to investigate smart meters
By CHAD SKELTON, Vancouver Sun July 28, 2011

A recent program has been developed, which would require all B.C. homes to install wireless smart meters. B.C. Green party leader Jane Sterk called Wednesday for an immediate halt to the program.


Photograph by: Bill Keay, PNG


B.C.'s Information and Privacy Commissioner will investigate BC Hydro's Smart Meter program to ensure it complies with privacy laws.

In a news release this afternoon, Commissioner Elizabeth Denham said she decided to launch the investigation after receiving numerous complaints that the information collected by the meters may breach personal privacy.

"The privacy and security of energy consumption data is a very real issue for citizens throughout the province," Denham is quoted as saying in the news release. "With an increase in the frequency of the information collected from smart meters comes an increased responsibility on BC Hydro to ensure that privacy and security is built into the smart grid."

BC Hydro has already begun installing smart meters and plans to have nearly 2 million installed in B.C. homes by the end of 2012.

Denham said in her release that BC Hydro has already been consulting with her office about the smart meter program and has told her it plans to co-operate fully with her investigation.

Her investigation report will be made public once it is complete.

cskelton "at" vancouversun.com

Copyright (c) The Vancouver Sun

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BC Hydro Public Notice of Consultation for

BC Hydro's INTEGRATED RESOURCE PLAN

Tuesday, March 29, 2011 at Vernon BC, Best Western Vernon Lodge among other locations starting March 9, 2011 - April 7, 2011

Victoria, Campbell River, Vancouver, Abbotsford, Kamloops, Terrace, Prince George, Fort St. john, Vernon, Castlegar, Fort Nelson, Cranbrook.

BC Hydro Public Notice of Consultation forBC hydro's INTEGRATED RESOURCE PLAN - Tues, March 29, 2011at Vernon BC Best Western Vernon Lodge.
click notice for larger copy

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Feb 27, 2011 Vernon Morning Star Notice

Planned BC Hydro Power Outage

Westside Road, B.C.

Feb 18 to March 31, 2011

8am - 5pm


click notice for larger copy

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March 2011 North Westside Community News Story

*Note* This is only snippets of the entire article

A large tree had blown over and taken out a Hydro main and landed blocking Elliot Road and trapping most of the residents of Estamont in their neighbourhood. No one was going in or out of that community as long as the tree remained.

"It was 4 am before Hydro was able to respond and de-energize the line so that we could approach the trees and get rid of the large pieces as well as the debris from the roadway", said Carson.

Fire fighters were returning home around 4:30 am hoping to get some sleep, just as the power was restored to the lower homes.

By 6:30 am the phone at the Chiefs house was ringing with the first calls from Westshore Estates letting him know there was no water on Crown Crescent. Westshore Estates was the only place that did not have "trees down" calls

The problem in this event was Hydro's Upper Killiney Beach got power just before noon and the 3 phase power that the Westshore Estates reservoir pumps work on was the last power to be returned operational until 2:30pm Sunday afternoon and the only water that was available was what was in the reservoirs at 11pm Saturday when the power went out. As the system is gravity fed, water is available to the residents until the reservoir is emptied. There will not be any more water until the power comes on and the reservoir fills up.

There are no emergency generators, there are no special or extra reservoirs for the fire department to run pumps and draw water from. There is no water to fight a fire.

 

POWER WAS OFF AGAIN TWO NIGHTS IN A ROW OUT WESTSIDE ROAD, KELOWNA/VERNON B.C.

Sunday, Feb 13, 2011 night the power went out sometime about 10:30pm or so, not positive the exact time because we were not home, but from about midnight until at least 4:30am we know the power was not on.... not sure what time it came back on because we went back to sleep waking up to the lights on about 11am lol.  It was really windy and there were tree branches and pine cones strewn all over the yard the next day.

Monday, Feb 14, 2011 the power went out again but then came back on and then went out and on again about 5 or 6 times at Valley of the Sun and Estamont that we are aware of, so we called BC Hydro to see if they were working on the hydro line or something.  We discussed the tree laying on the Hydro Line on Briarwood Road at Valley of the Sun (showing in the photo below).  We told BC Hydro that we were told by a neighbour that BC Hydro wouldn't cut the tree down that was laying on the Hydro Line on Briarwood Road because it was on private property. 

BC Hydro told us that Hydro would turn the power off for the property owner so that the property owner could cut his tree down safely, and that it wouldn't cost the property owner a disconnect or reconnect fee for BC Hydro to cut the power for a bit.  BC Hydro did say that BC Hydro came out last Friday just before Sunday nights big wind storm to attend to a problem on Briarwood Road but didn't say what BC Hydro did on Briarwood, so hopefully that tree on the hydro line was taken care of.  The neighbour who lives next to the tree has young children that would like to play in their own yard without the parents fearing for their own or their children's safety.  It is winter around here too, and nobody likes their power off in the cold!

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Tree laying on BC Hydro's power line at Valley of the Sun on Briarwood Road Jan 13, 2011

You can see the tree is hung up by the broken stub where a branch was broken off.  One property owner said they called BC Hydro and was told to contact the property the tree is on.  BC Hydro wouldn't take care of their hydro line and left it up to property owners to take care of.  Well the tree is on an empty lot and apparently calling the Real Estate Agent did not garner any results.  BC Hydro doesn't care how many customers would be affected in the dead of winter who may have no power if the tree breaks the power line due to some wind and stress on the line, or whatever.

The tree in the photo below is leaning toward Briarwood Road and is a hazard to people walking on the road and a hazard to the people who live next door.

Tree laying on BC Hydro power line.
click photo for larger image

There was another dead beetle kill tree that fell partly on Firwood Road around this same time.  Luckily there was no hydro line on that side of the road.

Do you feel the Fire Chief should exercise his duty to make sure fire hazards are cleaned up?

Do you feel if we wait until summer to clean up these dead trees, one tree could be very dangerous to the entire Westside if it fell on a hydro line creating a fire?

If you feel that the Regional District of Central Okanagan and/or the North Westside Road Fire Chief should do something to ensure that property owners look after their empty properties so as not to destroy the neighborhood as okanaganlakebc.ca does, please feel free to contact the North Westside Road Fire Dept. and/or the Regional District of Central Okanagan, and/or your local Central Okanagan West Director Jim Edgson.

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Someone is stealing power, and it ain't North Westsiders!

 

Backup power source lacking in West Kelowna
By Jason Luciw - Kelowna Capital News - Published: February 28, 2009

West Kelowna wants to know where its emergency power will come from should something disrupt its lone source of electricity.

The municipality of 29,000 people has the dubious distinction of being the largest community in B.C. served by a single transmission line, which runs through the vast, remote area between downtown Westbank and Merritt.

Coun. Carol Zanon said the BC Transmission Corporation owes the community some answers. The corporation promised West Kelowna it would provide an update months ago.

“There has been no information forthcoming from the BC Transmission Corporation yet they appeared here last June and told us we would have more information in the fall.”

In the fall, council was simply told that the transmission corporation was “working on it,” said Zanon.

“I’d like to hear something more specific.”

West Kelowna residents should be told what load growth the system can handle as it stands now and how reliable power really is.

“I would like to know if they have an emergency plan in case something happens like what happened up in the North Westside a couple of (months) ago.”

On Dec. 20 and 21, hundreds of residents in Westshores Estates were left without power for 36 hours during an extreme cold snap. The outdated system was overloaded. Residents in surrounding neighbourhoods were without power for approximately 12 hours.

In October 2007, West Kelowna was left without power for up to 10 hours after a fire destroyed a single, remote utility pole. Crews were helicoptered in to make repairs.

Mayor Doug Findlater said a wildfire is also a possible threat in the future, given the heavily forested area the existing line runs through.

The transmission corporation has sent Findlater an update of its plan to provide a backup transmission line to West Kelowna. However, money and time remain obstacles.

The corporation has just filed a $5.3 billion, 10-year capital plan with the BC Utilities Commission, which includes a “$37-million Westbank, 138-kilovolt system reconfiguration to improve reliability of supply.”

Unfortunately the improvements wouldn’t be completed until 2014.

Transmission corporation spokeswoman Donna McGeachie said it takes eight to 10 years to get a new transmission line under construction because rights of way must be secured, environmental assessments need to be conducted and the public, stakeholders and First Nations are consulted.

In the meantime, the corporation is waiting for the utility commission’s permission to spend $1.5 million on an initial study of the options, which can hopefully get underway late this year.

There are currently three options being considered.

A second line could be sunk into Okanagan Lake connecting BC Hydro’s Westbank substation to the FortisBC transmission line in Kelowna to the east; a backup system could be constructed several kilometres north of the existing Merritt to Westbank line running west; or a secondary transmission could be linked to the Vernon terminal in the north.

jluciw [at] kelownacapnews.com

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.pdf icon September 10, 2009 Governance & Services Committee Meeting Minutes

3.2 Fortis BC - Ian Dyck, Project Manager and Bob Gibney re: 2009 Resource Plan Update

Ian Dyck and Bob Gibney provided a status update on FortisBC's resource planning initiative. The 2009 Resource Plan was filed with the BC Utilities Commission in late May. It deals with the long term generation needs and provides new information and analysis on current and forecasted energy requirements, current resource adequacy and develops the strategy to close forecasted gaps. Shortage of capacity and options for demand management were reviewed (target is to meet 50% of incremental resource needs via DSM measures by 2020). Concerns include capacity, cost of electricity on the open market (no control), transmission lines between US and BC and Alberta and BC constrained resources which is growing with time. It was noted that net metering will begin in October 09. Sites for resources have not yet been defined but different locations are being reviewed.

#GS74/09 SHEPHERD/HODGE
THAT the presentation on FortisBC's Resource Planning Initiative be received.

CARRIED

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Electrical cable set below lake to enhance electricity service
Kelowna Capital News - July 29, 2010

BC Hydro is reinforcing electrical service to Westside Road customers.

New electrical submarine cables spanning more than 3.6 kilometres are currently being installed under Okanagan Lake from Lake Country to Westside Road.

These four new cables will replace the existing three aging cables that have been serving customers on Westside Road for more than 25 years.

This $2.3-million investment in local infrastructure is part of BC Hydro’s overall investment of $1.77 billion this year to upgrade electrical infrastructure in the province.

“This project will improve the reliability of electrical service to B.C. Hydro’s Westside Road customers,” said B.C. Hydro’s community relations coordinator, Gene Bryant. “We are working quickly to ensure that the cables are installed in time to meet this winter’s high demand.

“That deadline combined with fisheries approvals means we have a limited work window this summer.”

The east end foreshore area is now considered protected kokanee spawning habitat, so B.C. Hydro’s team engineered a solution to place the cables under the beach without disturbing the surface or the spawning habitat.

The project involves the use of a specialized barge, cable laying equipment and divers. The project is expected to be completed in early August.

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.pdf icon June 22, 2009 Regional District of Central Okanagan Regional Board Minutes

3.2 Union of BC Municipalities re: Working Roundtable on Forestry and BC Utilities Commission Inquiry Into Long Term Transmission Needs (All Directors - Unweighted Vote)

UBCM provided an update on their Community Economic Development Committee's work on forestry and the BC Utilities Commission which included encouraging local governments to register participants in the Inquiry to provide an
opportunity to raise specific interests.

Director Edgson noted that there are transmission concerns in the North Westside and that he will summarize the concerns and send the information to staff to be forwarded to UBCM. The District of West Kelowna also has concerns regarding transmission lines. Their Council will be discussing this shortly and will also provide feedback to UBCM.

BAKER/REID
THAT the June 16th letter from UBCM regarding the Working Roundtable on Forestry and BC Utilities Commission Inquiry into long term transmission needs be received;

AND FURTHER THAT directors forward any transmission concerns to staff in order that the information can be forwarded to UBCM.

CARRIED

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.pdf icon Regional District of Central Okanagan Regular Board Meeting Minutes – February 26, 2007 (Pg. 2-3)

3. CORRESPONDENCE

3.1 Regional District of Central Kootenay re: Fair Compensation from BC Hydro for Transmission and Distribution Lines (All Directors - Unweighted Vote)

The Regional District of Central Kootenay has requested support for the findings in the report “Fair Compensation from BC Hydro for Transmission and Distribution Lines” and requests that the Regional Board communicate their support to them in order to facilitated a unified approach to the BC Minister of Finance. It was noted that it is believed the same legislation does not apply to FortisBC lines.

#64/07 DINWOODIE/HANSON
THAT the January 31, 2007 letter from the Regional District of Central Kootenay regarding Fair Compensation from BC Hydro for Transmission and Distribution Lines be received;

AND FURTHER THAT the Regional Board of the Regional District of Central Okanagan supports the findings of the January 19, 2007 report titled “Fair Compensation from BC Hydro for Transmission and Distribution Lines”, namely – that Regional Districts are not receiving benefits from the 55,000 kilometres of distribution lines and 17,533 kilometres of transmission lines in the rural areas of the province, while all other forms of government are receiving a benefit – and urges the Minister of Finance, the Honourable Carole Taylor, to implement a fair method of compensation to regional districts in the province based on her stated strong belief that Crown Corporations, wherever possible, should compete on a level playing field.

CARRIED

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If the highway is too crowded during rush hour, do you ask people to stay at work until after rush hour, or make more lanes?

BC Hydro Public Meeting
Killiney Beach Hall
February 12, 2009 @ 7:00 PM

One resident attending the B.C. Hydro meeting held at Killiney Beach Feb 12, 2009 wanted to know why Westshore Estates and Killiney Beach couldn't get their power from the newer Armstrong power station and why does BC Hydro feed the power all the way from Vernon to Winfield and then across Okanagan Lake near Lake Okanagan Resort and then finally back to Westshore Estates.  Jim Edgson rose to the question and said it was due to Federal property (Reserve Land) between Parker Cove and Westshore and that is all he would spit out basically.  In the letter BC Hydro had available (below) it states something about right-of-ways etc.

Okanagan Lake Resort was at the meeting and said that they had some equipment or something that blew up during the outage and that now these things needed replacing, and that when the power did come back on, it came on during peak charges time.  It was stated that Okanagan Lake Resort are on a 3 tiered system and pay one rate for a certain period of the day and pay another rate for another certain period of the day, etc..  Apparently this contributed to a higher than normal power bill having the power come back on during the peak charge period.

There was one resident whom spoke at the BC Hydro meeting that seemed to want to blame the problem on grow ops and basically called the community a power thief, and what could Hydro do about people who steal power and who grow pot?  As okanaganlakebc.ca understands BC Hydro about the Westside Road power problem, it may not be the people whom steal power or grow marijuana from the way BC Hydro describes the problem, its more like BC Hydro is trying to feed too many homes without any upgrades for a very long time. Some here would take offense at someone calling Westside Roaders power thieves, especially since its BC Hydro that needs to upgrade, which BC Hydro basically admits in the letter below.  What do you think Hydro is going to do when all the new electric vehicles get on the road, blame that problem on people stealing power and growing pot too ... we can see that this may be a future problem.  Like BC Hydro said the power line is like a highway and if everyone is on it at once, it gets crowded.  But if the highway is too crowded during rush hour, do you ask people to not drive during that time, or do you make more lanes?

Well it looks like BC Hydro is finally going to make some more lanes.

At the BC Hydro standing room only meeting, BC Hydro told residents what they could and couldn't talk about and then when they did speak they were told they couldn't speak right now but after the meeting... many people left part way through the meeting.  One thing we remember BC Hydro telling residents was that they were not permitted to talk about other communities.

 BC Hydro said that power lines are like a highway and you can't have everyone on the same highway all at once and that is why when they tried to get Westshore Estates up and running that BC Hydro had a hard time and couldn't get the power to stay on.  Everyone probably had their heat cranked on high for when the power did come back on.  If residents heat had been off for 3 days, why wouldn't residents want to crank the heat up when the power came back on?  BC Hydro asks everyone to turn everything off during a power outage until the power comes back on and stabilizes a bit.  Does BC Hydro want residents to go longer without power, as that is what it looks like it boils down to.  If BC Hydro had more lanes then there wouldn't have been such a problem.  BC Hydro doesn't seem to realize until after the fact how close they are to the end LOL, and the hardships they have put North Westsider's through on the coldest day of the whole winter when its minus 20!   Some people were without electricity for 3 days, and when it does finally come back on, BC Hydro tells you to turn your thermostat down??  BC Hydro had enough power to get the other subdivisions going in the first day because there was enough power for them but there wasn't enough power for the people farther down at the end of the line.

One more thing that BC Hydro said at the meeting is that people are either stealing power out here or there are grow ops and that there is some unaccounted for power but they didn't have a figure.  Then BC Hydro told us almost in the same breath that they can't tell if someone is stealing power without climbing the pole and even then they don't notice as the power thieves are getting more sophisticated and can perform a better job these days covering the connections with spray foam insulation, etc.  Wonder how many people got caught stealing power out here?  BC Hydro must have that information if they were caught.  Maybe we could dig into this a little more?

This is how okanaganlakebc.ca understands it:

Hydro is considering changing the existing single phase transmission line that comes in from Armstrong to a three phase line, and Jim Edgson the Regional Director said they can't because of a Federal property problem.  Don't ask me what Federal property is but maybe its the OKIB reserve property?  So instead Hydro gives us a line that originates at the Vernon station which feeds the Wood Lake Distribution centre and then it crosses Okanagan Lake near Lake Okanagan Resort and travels back to Westshore Estates whom is at the end of the line.  1/2 of the submarine cables power feeds Westside Road North and the other half of the cables power feeds Westside Road South from near Lake Okanagan Resort.  There is already single phase power from Parker Cove to Pinecrest Road at Westshore Estates that comes from Armstong and apparently during the power outage the one side of Pinecrest Road at Westshore Estates had power and the other side of the road didn't.  The one side of the road being on the single phase power line originating in Armstrong that runs to Parker Cove then to Westshore and the other side of the road being on the transmission line shown on the map below from Woods Lake hydro substation at Winfield.  Apparently the Wood Lake substation is older and the Armstrong station is much newer.

Here is a map BC Hydro had available at the meeting of the power line originating at Vernon which feeds Wood Lake substation and then heads across Okanagan Lake at Lake Okanagan Resort and then heads down Westside Road to Westshore Estates to the end.  Apparently this one submarine line currently in place was put in place for Lake Okanagan Resort years ago and its life may be getting short.

This map BC Hydro had available at the meeting shows the
submarine electrical cable crossing Okanagan Lake from
Woods Lake in Winfield BC to Westside Road
This map shows the submarine electrical cable crossing Okanagan Lake from Woods Lake in Winfield BC to Westside Road
The map above and the two letters below were available at the
meeting held at Killiney Beach Hall Feb 12, 2009.

Currently Feb 12, 2009 BC Hydro says there is only one submarine electrical cable strung across Okanagan Lake that runs from the south of Carrs Landing to just north of Lake Okanagan Resort.

But there are so many grow ops at Westshore Estates that BC Hydro needs to install 4 new submarine cables across Okanagan Lake (one being a spare), what a hoot (no pun intended)!!!  At minus 20 degrees out and freezing this last Christmas 2008, BC Hydro couldn't get the power back on at Westshore Estates due to grow ops is what one resident tried to suggest LOL!  Wouldn't it be more likely that BC Hydro's reclosers are old oil filled ones like BC Hydro said at the meeting, and that they are not as good as these new ones being ordered since the outage, as shown in the letter by BC Hydro below?  And that maybe BC Hydro had been planning these upgrades all along but were a little slow in actually performing the upgrades, also shown in the letter below.  And that BC Hydro was already planning on taking 25% of the load off before the 3 day power outage occurred.  Was BC Hydro's plan to take 25% of the load off enough to consider that almost 25% of this power upgrade was due to grow ops?  That would be considered 1/4 of the power fed to the whole North Westside Road area LOL!!!  We would hope that people are not that gullible to believe that every 4th property could be considered a grow op?  Doesn't that seem a little far fetched to you?  We hope by posting BC Hydro's letter below it will put anyone's mind at ease, if they are worried about all the dangerous grow ups that could be living next to them.  Could you really believe that Westshore Estates or even the North Westside Road area is either stealing power or growing dope enough to make up 25% of the entire distribution line (feeder) load as shown in BC Hydro's letter below as a planned upgrade?  This letter from BC Hydro says that BC Hydro is scheduling four submarine cables to be installed in 2010, to provide additional capacity and back-up support across Okanagan Lake to Westside Road.

 

This letter from BC Hydro below was available at the
BC Hydro meeting held at Killiney Beach Feb 12, 2009
This letter from BC Hydro says that four additional submarine cables are scheduled to be installed in 2010 to provide additional capacity and back-up support across Okanagan Lake to Westside Road.
By the way, at the meeting, BC Hydro said that the submarine cables have already been purchased by BC Hydro, and are already here ready to be installed.
This letter was available at the Killiney Beach Hall meeting held Feb 12, 2009

 

Questions for BC Hydro from North Westside Road and Westshore Estates Residents Committee
This document was available for pickup at the BC Hydro meeting
held at Killiney Beach Hall Feb. 12, 2009 and has contact info for the
Westshore Residents Committee

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Terasen Gas and BC Hydro want 2010 security upgrades
Updated: Wed Feb. 11 2009 - ctvbc.ca

Lately, we've been talking a lot about Olympic security -- but here in British Columbia, we're going to be hit with previously unknown 2010 Olympic security costs...and they're going to be put directly in the public's mailboxes.

This week, the RCMP and military have been conducting a pre-Olympic security exercise. We still don't know how much all this security will cost, but now, there's a new, hidden security cost that you've probably never thought of -- the gas and electricity lines.

Terasen gas says it will spend nearly $4 million to protect B.C.'s natural gas lines, including those that fuel the Olympic facilities."

This comes in the wake of recent bombings to Encana gas lines in Northeastern B.C. For terrorists, these are prime targets with the power to endanger lives and disrupt world events.

And it's not just gas lines needing protection. BC Hydro says it needs $7 million to ensure secure delivery of power during the Olympics.

So who will pay for security on the B.C. utilities?

"That means taxpayers are on the hook for that. So that's another cost," said Carole James, leader of the NDP, addressing the legislature on Wednesday.

"How many in a long list of costs has this minister and this government not come clean on? Taxpayers are concerned," said her colleague, NDP energy critic John Horgan. "When [Finance Minister Colin Hansen] finally comes clean and tells us the honest cost of security, will it include costs to Terasen Tas, costs to BC Hydro, cost to TransLink? Will he be honest? What's the bill?"

This was the first time the Terasen issue was raised in the legislature, but the minister in charge of the Games was caught off guard.

"I think the question was will BC Gas customers pay more for the Olympic games, and I have no idea what he means by that question," said Hansen.

Regardless of the precise amounts, taxpayers -- and now utility rate payers -- are on the hook.

When the world goes back home, the bills will start rolling in. In 2011, Terasen has permission to put a surcharge on all gas bills for two years.

At BC Hydro, no decisions have been made yet, and as for how much this going to cost the average customer, those details haven't been worked out either.

With a report by CTV British Columbia's Jim Beatty.

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More details coming on outage
Vernon Morning Star - News - Published: February 05, 2009

North Westside Road residents left in the cold during a prolonged power outage will be getting more details on the incident.

Just before Christmas, electricity went out to all homes in the North Westside area, but some of the 200 residences in the Westshores subdivision didn’t have the service restored for 36 hours.

A public meeting with B.C. Hydro and the B.C. Transmission Corporation will be held Thursday at 7 p.m. at the Killiney Beach Community Hall.

“B.C. Hydro asked if the residents of the area could provide comments, suggestions and questions prior to the meeting so it can prepare relevant information on what Hydro is doing and is planning to do,” said Jim Edgson, Central Okanagan Regional District director.

“Representative residents of the area were phoned and e-mailed with this request and asked to fan out the request so the questions could be forwarded by me to B.C. Hydro. The response has been overwhelming, both I and B.C. Hydro are very grateful.”

Initial delays in restoring power occurred because Hydro crews had to access equipment in a remote area between Vernon and Lake Country.

However, matters were complicated when the system kept crashing every time it was re-energized. It’s believed that heaters, lights and other devices left on in residences were placing too much pressure on the system.

So B.C. Hydro employees were left visiting individual homes to ensure breakers were shut off.

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Prolonged electrical outage upsets residents
By Richard Rolke -
Vernon Morning Star - Published: December 23, 2008

Some North Westside residents are demanding to know why they were left in the bitter cold for 36 hours.

Electricity — the only source of heat for many homes — went out to all of the North Westside Road area at 10 a.m. Saturday, but some of the 200 residences in the Westshores subdivision didn’t get power until 10:30 p.m. Sunday.

“To be out that long is unacceptable. It was brutal,” said resident Shane Watson, who eventually travelled into Vernon to purchase a generator and heaters for $700.

“I didn’t know how long it (electricity) would be off.”

Like other residents, Doreen Landry was forced to shut her water off.

“I didn’t want the pipes to freeze,” said Landry, who did everything possible to keep warm until electricity was returned to her home at 1:30 p.m. Sunday.

“I warmed up the vehicle and went in there for awhile. I also put on lots of clothes.”

Temperatures varied over the weekend, but it was at least minus 30 at one point. Besides dropping temperatures inside houses, there were reports of hot tubs freezing up and one resident losing about 200 fish in an aquarium.

“There are some very upset people. Some only heat with electricity,” said Jim Edgson, North Westside’s area director.

Emergency services were also placed in jeopardy.

“I lost all of my water systems at one point Saturday. All of the water systems are dependent on electricity,” said Wayne Carson, North Westside Fire Department chief.

Electricity was restored to much of the North Westside by Saturday evening, so Edgson questions why there was such a significant problem at Westshores.

“Why would it take 46 hours to get everything back up? Why just Westshores?” he said.

Edgson wants the Central Okanagan Regional District to seek answers from B.C. Hydro.

“I want to see how this can be avoided in the future,” he said.

CORD’s emergency social services established a warming centre at the Killiney Beach Community Hall Sunday for residents. But no one showed up, and Edgson believes that’s because of the anxiety among the public.

“People just didn’t want to leave their homes,” he said.

But in some cases, residents went to stay with relatives or booked motels in Vernon.

The situation on the North Westside began as part of a transmission line failure that also impacted most of Lake Country Saturday.

There were initial delays as the Hydro crews had to access equipment in a remote area between Vernon and Lake Country.

“The crews had to walk in because of the snow,” said Gene Bryant, public affairs co-ordinator.

But difficulties ensued when Hydro crews tried to bring the electrical system back on line.

“Every time we tried to re-energize the system, it went out again,” said Bryant.

It’s believed that heaters, lights and other devices left on in residences were placing too much pressure on the system. So B.C. Hydro employees were left visiting individual homes to ensure breakers were shut off.

“The North Westside firefighters went door-to-door with the Hydro crews and did a fantastic job,” said Bryant.

“It was literally a house to house situation.”

By 10:30 p.m., the last home at Westshores had its electricity restored.

The power outage on the weekend also disrupted phone service to 1,300 Telus customers in Lake Country and the North Westside Saturday.

“Telus service went to backup battery due to commercial power outages in each community., and the batteries ran out of power as the electrical outages became extended,” said Shawn Hall, with Telus media relations, in a press release.

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Westshore Estates power outage the weekend before Christmas 2008 when it was minus 25 and the coldest day so far winter 2008!

RDCO nor Harold Reay knew about the power outage, the water outage and the emergency water phone number not in service. We were without power for 31 1/2 hours and without water for 50 hours. Gil Matak looks after the water up here and should be given an award for the time and effort he put in to get the water running again, he worked all Sunday night and when Monday morning came he had a huge mobile generator brought in and hooked up, this proved successful.

Clapping Hands

It will remain until BC Hydro can come up with enough power to run the pumps. Mr. Reay has agreed to meet with the Ratepayers and Dan Plamondon in the new year to to try and find a solution to the problem.

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The phones didn't work at Estamont Beach while the power was off there from 10AM - 7PM either.  When we called from Valley of the Sun a friend at Estamont the line was busy and the friend said later that their phone wasn't working for a couple of hours.

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No power, no water; were Westside Road folk ’abandoned’?
Kelowna Daily Courier - By J.P. Squire - Tuesday, December 23, 2008

A war of words over the role of the Central Okanagan regional district broke out Monday after 200 residents of north Westside Road went up to 36 hours without power and 50 hours without water.

“When you call in to the regional district and they don‘t even know about it, yet we‘re dealing with it the entire weekend, we feel abandoned, more or less,” Allistair Fergusson ,with the North Westside Ratepayers Association, said on Monday.

Jim Edgson, who represents the Central Okanagan West electoral area, suggested Fergusson phone neighbours to see if anyone needed help.  A ’comfort‘ station was opened at the Killiney Beach fire hall at 3 p.m. on Sunday, but “not one single person showed up,” said Edgson.

Full-time fire Chief Wayne Carson, who received about 100 cell phone calls over the weekend, said most simply wanted to know when the power and water would be restored. He said he made it clear to everyone he had an emergency generator, water and food at Killiney Beach fire hall “but nobody would leave their home.”  If enough people had come looking for emergency shelter, he would have opened the nearby community hall which is connected to the firehall‘s electrical system, he said.
The power to Lake Country and the Westside went out at 9:55 a.m. Saturday after a transmission line came down in a remote area southeast of Vernon.

B.C. Hydro had power back on in Lake Country late Saturday, but a submarine cable under Okanagan Lake supplies 700-800 north Westside residents. The last Westside customer had power restored at 10:33 p.m. Sunday, said Gene Bryant, B.C. Hydro spokesman.  Crews tried unsuccessfully to re-energize the system dozens of times, but ended up restoring power house by house, he said.

Carson said a single grow-op can require the power of 15 houses, and he suspects a couple overloaded the system as crews tried to turn on 10-15 houses at a time.

Complicating matters further, the regional district‘s emergency phone line was inadvertently turned off by Telus over the weekend as the district re-organizes its phone lines, said administrator Harold Reay. The emergency line is now back in operation.

Fergusson said the water supply wasn‘t restored until an emergency generator was brought in Monday and he wants a meeting in January with everyone involved so it doesn‘t happen again.
The regional district could buy an emergency generator for the water pump house, but it would be expensive, said Reay, and it will be up to residents whether they want to pay for it.
B.C. Hydro officials also told Fergusson they may take Carrs Landing off the same grid as Westside to avoid a repeat. His area has lost power two or three times in the last two or three months, he said, and each lasted 12-18 hours.

Jason Brolund, deputy emergency program co-ordinator and assistant fire chief at the Kelowna Fire Department, said those caught in an emergency must be prepared to sustain themselves with food, water and other supplies for up to 72 hours. “In the meantime, if we can help them out quicker than that, that‘s what we will definitely try to do,” he said.

Edgson suggested Fergusson is “more than welcome” to join the emergency program team which, meets at the Killiney Beach fire hall on the third Wednesday of the month.

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Brutal time on Westside Road
Kelowna Daily Courier - J.P. SQUIRE - 2008-12-22

About 200 B.C. Hydro customers on Westside Road were still without power on Sunday, more than 24 hours after the lights and heat went off.

On Sunday morning, local firefighters were going door-to-door asking customers to turn off their heat and appliances, then the power to that house was turned back on, said B.C. Hydro spokesman Gene Bryant.

At the height of the outage on Saturday, 700-800 customers at the north end of Westside Road were affected.

The initial cause just before 10 a.m. Saturday was a power outage in Lake Country where a submarine cable across Okanagan Lake provides power to the Westside.

B.C. Hydro initially thought the problem was at a Lake Country substation affecting more than 5,000 customers at its peak. But when nothing was found wrong at the substation, the outage was traced to a conductor coming off a main transmission line in the mountains just south of Vernon.

“It was in a remote location so the crews had to walk in. It was pretty bad conditions (Saturday) so it took them a couple of hours,” Bryant said.

“That slowed things down a little bit, then we had what we call cold-load pickup issues.”

That‘s why B.C. Hydro asks customers to turn off their electric heat and appliances, and just leave a couple of lights or a radio on to alert them when power has been restored, he said.

“Essentially, going door-to-door is a very long, laborious process, but that way when we bring the system back on, it can stabilize itself.

“The system can‘t go from zero to 60 or something else is going to go wrong,” Bryant said.

“That‘s essentially the problem we have on Westside Road, significant cold-load pickup issues.”

That portion of Westside Road is a long, rural circuit far from the substation, so customers were asked to restrict their usage and then slowly turn heat and appliances back on over the next hour or two, he said.

“We‘ve had contractor crews there all night long and a number of B.C. Hydro crews were dispatched there (Sunday) morning because they are only allowed to work 16 hours for safety reasons.”

Some Westside residents left their homes despite a heavy snowfall to spend the night with friends and relatives, he said.

“It‘s pretty brutal out there for those poor folks on Westside Road, the customers without power, but also brutal for the guys trying to fix it.

“People have been pretty good ,but we‘re still experiencing some difficulties. It‘s a slow go, but we‘re hopeful that we can get those folks on today (Sunday).

“The fire chief and the firefighters over there have been awesome, assisting in looking after people, making sure people are safe and getting the message out to customers so we can stabilize the system.,” Bryant said.

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From OKIB website (page 4)
.pdf icon BC Hydro makes an annual payment to the Okanagan Indian Band for the transmission lines running through the reserves. This will continue if OKIB becomes a taxation authority.

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Should you have any ideas how BC Hydro can improve their communication with customers during
an outage please forward your suggestions to:

Jeanette Hoft
Community Relations Manager
email: jeanette.hoft "at" bchydro.com

Gene Bryant
Public Affairs Coordinator
email: gene.bryant "at" bchydro.com

Source page 16 of the March 2009 North Westside Communities News

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